Dr. Zhao is an associate professor of operations management in the Department of Business Administration at the University of Delaware. Before joining the University of Delaware, he was an assistant professor in the
University of Houston. He received a Ph.D. degree in the
Department of Industrial & System Engineering at the University at Buffalo. In his industrial experience, he served as a postdoctoral researcher in the Department of Business Analytics & Mathematical Sciences (BAMS) in
IBM T.J. Watson research center, and then a senior operations research specialist in Advanced Analytics and Optimization Services (AAOS) in
SAS.